Reviews

From the moment we arrived, everything felt truly exceptional. The service, the atmosphere, the attention to detail — every part of our stay exceeded expectations. A very special thank you to Restaurant Piaf — the experience there was simply outstanding. The food, ambiance, and service were all top-tier, creating one of the most memorable dining moments of our trip. We also want to express our heartfelt appreciation to Salvatore and Eduardo. Their kindness, professionalism, and warm attitude made our stay even more special. They truly go above and beyond to make guests feel welcome and cared for. This is not just a hotel — it’s an experience we will never forget. We will absolutely be coming back!

The resort is beatiful, the service impecable and the food is delicious.

We went here for our anniversary and it did not dissapoint. Service, food, rooms, amenities and cleanliness all 5 stars. Both Grand Velas we have been to have been amazing, but this one is our favorite aesthetically. The service was top tier. I specifically wanted to mention and thank Hipo @ the swim up bar, for giving my husband and I an informative crash course on tequila (such a knowledgeable and friendly person) and also Mario Chavez with concierge. He will make sure your experience is great and sets up everything for you. Hopefully he is our concierge when we come back to the property this fall! Thank you all from the Geroy Family