Frequently Asked Questions

Grand Velas Riviera Nayarit offers an incredible dining scene with several unique restaurants and bars throughout the resort. Reservations are required at our three upscale restaurants - Piaf, Lucca, Frida and Sen Lin - where you can enjoy globally-inspired cuisine and beautiful views. You do not need to make advanced reservations at our more casual eateries, including Azul, Koi Sports Bat or Selva del Mar.

The resort is designed to be a family-friendly destination. With the exception of the Piaf Restaurant and Koi Sport Bar, kids are welcome in all of our casual and gourmet restaurants, including Frida, Lucca, Sen Lin and Azul. You must be 18 years old and over to enter Koi or to order drinks at Aqua Bar. You must be 12 years old and over to enter Piaf.

Certainly! Our tables can accommodate up to 10 guests.

Because an elegant dress code reflects glamour and perfectly pairs with the superb cuisine delicacies served at our dining spots such as Piaf and Lucca restaurants.

Both beach destinations are part of the Banderas Bay, which is divided by two Mexican states: Jalisco and Nayarit. Puerto Vallarta is located in Jalisco and Riviera Nayarit is in the state of Nayarit.

Puerto Vallarta airport is located 5 km from Riviera Nayarit.

Nestled between the Pacific ocean and the Western Sierra Madre mountains, Riviera Nayarit is a stunning treasure located in the Mexican state of Nayarit.

The distance between Nuevo Vallarta and the Puerto Vallarta airport is 13 km.

It depends on your preferences. Nuevo Vallarta is a fairly new resort destination while Puerto Vallarta still retains some of the Mexico's small city charm and culture.

Safety is one of the main Nuevo Vallarta features. As a prestigious tourist town, this destination is known for being one of the safest places in Mexico.

There are many things to do and see in Puerto Vallarta. Take a walk in the Malecón and nearby streets, join a food tour, watch how the sun sets above the ocean, soak up the sun on the beach, take part in a tequila tour, explore the Cuale River flea market, and marvel at San Pancho.

Riviera Nayarit is a popular resort and beach town that offers plenty of activities and breathtaking natural landscapes.

This tropical wonder is famous for its beautiful golden beaches, impressive views of the Sierra Madre mountains, abundant vegetation, exciting eco-tours, extraordinary animal species, and the enchanting beauty of the Banderas Bay.

Yes, Nuevo Vallarta is located in the state of Nayarit, Mexico.

As part of the Banderas Bay, Nuevo Vallarta is a relaxing resort town located in Riviera Nayarit, 20 minutes from the Puerto Vallarta international airport.

Located 20 minutes from the Puerto Vallarta international airport, Nuevo Vallarta is a tourist destination situated in Bahía de Banderas, in the state of Nayarit.

Nuevo Vallarta is a tropical wonder built up with wonderful resorts and condo complexes. It features many beach restaurants, bars, shops, an enchanting church, and a flea market.

Nuevo Vallarta is a prestigious beach destination in the state of Nayarit, Mexico. Located just 25 minutes from Puerto Vallarta, this coastal treasure is a three mile long strip of golden beach lined with upscale resorts, restaurants, and shops.

Nuevo Vallarta is located in the Mexican state of Nayarit.

There are incredible things to do in Nuevo Vallarta. Delight in a tequila tasting, explore colorful Sayulita, enjoy a snorkeling experience at the Marietas islands, take a Mexican food tour, and go surfing in San Pancho.

Nuevo Vallarta time zone is Central Standard Time (CST).

Nuevo Vallarta is an up and coming beach retreat with soft sandy beaches, a luxurious strip with All-Inclusive hotels, and a relaxing atmosphere.

Nuevo Vallarta is one if the safest places in Mexico. As this popular beach destination is free of travel warnings, you can enjoy all the tropical wonders without feeling anxious about safety.

Definitely! Nuevo Vallarta features a scenic swimmable beach. As the water temperature is usually quite pleasant, specially in the late afternoon, it's perfect for families traveling with children.

Absolutely! The Nuevo Vallarta's beaches are shallow, warm, and gentle, making them perfect for families with small children.

There are plenty of things to see and do in Nuevo Vallarta! Enjoy a Spa treatment, explore the picturesque Sayulita, enjoy authentic Mexican food in Punta Mita, watch how the sun sets over the beach, take a tour to the Sierra Madre Mountains, and enjoy a whale watching excursion.

Nuevo Vallarta is located in the Mexican state of Nayarit, right next to Puerto Vallarta.

Riviera Nayarit boasts amazing family hotels. We highly recommend Four Seasons Punta Mita, which features a unique program for children; The St. Regis Punta Mita, offering excursions for all ages; and Grand Velas Riviera Nayarit, awarded as one of the 22 Family Vacation Destinations with Activities for All Ages by The Oprah Magazine.

Definitely, this beach is safe for children and adults. For example, the Grand Velas Riviera Nayarit beach has the Blue Flag Recognition Award, which recognizes the sustainable development of beaches and marinas regarding water quality, education, and security among many services.

Which hotels are open in Riviera Nayarit?

Absolutely! This top beach destination in Mexico welcomes visitors taking care of their health and safety with strict measures and protocols that provide safe trip environments. Please be sure to review the reopening travel policies of your country of origin.

Starting June 15 most resorts and hotels in Riviera Nayarit reopened their doors once again. Grand Velas Riviera Nayarit is among them, welcoming guests starting mid-June.

The Riviera Nayarit destination has been granted the "Safe Travels" stamp by the World Travel and Tourism Council (WTTC). This distinction aims to provide travelers with safe environments by following the highest standards and hygiene safety protocols so that you can plan a carefree travel.

The World Travel and Tourism Council (WTTC) has granted Riviera Nayarit the "Safe Travels" stamp, ensuring safe environments at this destination by following the highest standards and hygiene safety protocols.

The Kids' Club and Teens' Club have disco and karaoke nights; On some days of the week, we have evening shows for the whole family. Consult with your personal Concierge for more details about the activities. We suggest to confirm your registration for this activity with your personal Concierge upon arrival.

Our gym has state-of-the-art equipment such as cardiovascular stations with treadmills, stair climbers, elliptical and stationary bicycles, resistance equipment and weight training machines. We also have trainers who offer yoga, pilates and Zumba classes, and who also offer personal training at an additional charge. We suggest to confirm your registration for this activity with your personal Concierge upon arrival.

We have activities in the gym as well as at the pool and beach, which include stretching, beach volleyball, water aerobics, water polo, and tournaments. All are provided with the guidance of our activities staff. We suggest to confirm your registration for this activity with your personal Concierge upon arrival.

We have family evening shows, in different venues according to the weather. Ask your personal Concierge for the shows of the week. We suggest to confirm your registration for this activity with your personal Concierge upon arrival.

We have beautiful gardens and terraces, as well as indoor venues for events of the highest quality. For more information and to see the photo gallery of our event facilities, visit our website: https://velasmeetingsmexico.com.

We have 4 specialty restaurants, Frida, with contemporary Mexican fare, Lucca, serving a combination of the Pacific and Mediterranean (Italy), Piaf with haute French cuisine, and the new Sen Line, with Asian fusion cuisine.

You can make dinner reservations from the moment you reserve your stay at Grand Velas Riviera Nayarit. Our concierge department will be glad to take down your information and send you your restaurant reservations, as well as general information for you to confirm upon arrival.