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Reviews of Grand Velas Riviera Nuevo Vallarta Nayarit

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Guest   •   March 02, 2025

Overall pretty good vacation. ...

Overall pretty good vacation. But I was charged 100 for checkout. After spending over 1200 per night, is completely crazy. I had a later flight, and I checked out before 3:00 p.m. but was still charged 100. Kids club was great. Frida was average food for a 5 star resort. Mario Chavez our personal concierge was great. Overall it's that great location with great staff. But charging people $100 for late checkout is crazy, considering it was only a couple hours and only because my flight was later than most flights. Teens club does not open until 3:00 compared to Cabo San Lucas location at 12:00. Food was better in Cabo location. Lucca was great Italian food. Frida was okay. Room service was a little slow, food cold a few times. Really just can't believe it was $100 for a 2-hour late checkout after the price that cost to stay there nightly.
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