Reviews

Este resort es el mejor en el cual me he hospedado en toda mi vida. El personal es súper amable La comida 100/10 La limpieza es perfecta Las amenidades 10/10 El restaurante japonés es tremendo. El francés está muy bien también. INIGUALABLE!! (Translated by Google) This resort is the best I've ever stayed at. The staff is incredibly friendly. The food is 100/10. The cleanliness is impeccable. The amenities are 10/10. The Japanese restaurant is amazing. The French restaurant is very good too. UNMATCHED!!

This is by far the best resort in Riviera Nayarit! First off the service is incredible. You get assigned a personal concierge, but honestly everyone is around to help and make sure you are comfortable. Pool service is fantastic especially from Leonel and Zenon. The food is superb, the buffet is fresh with lots of options. The restaurants are incredible as well with high quality dishes. You can tell they have a solid culinary program. The entertainers are always around to make sure the guests are enjoying themselves. The spa as well is absolutely wonderful and such a treat. The gym is a great size with lots of classes and machinery. Even though I don’t have kids they have an incredible kid program. The babysitters all carry first aid pouches and from what I’ve noticed they go above and beyond watching the little ones, to be honest I’ve never seen such incredible care. I cannot stress enough on how safe this resort is and not just this resort but the city itself. The locals are super kind! Even with recent events the security and transportation has been excellent. I will continue to come every year to visit!

Grand Velas is AMAZING! We had an incredible time and met some amazing people. Thank you to Perla, our concierge, for all of your help throughout our trip. Manuel, Lionel, Gabriel and all of the other incredible wait staff at the pool were terrific. All of the restaurants were delicious, the service was impeccable and we couldn't have been happier. Ricardo and Ricardo at Azul were so sweet and wonderful with our kids. This resort is so accommodating for kids and ours had a wonderful time. I highly recommend the Grand Velas and hope to return soon!