Reviews

Este año, mis padres tuvieron la oportunidad de visitar de nuevo, este maravilloso hotel y como siempre, regresaron encantados por la excelente atención del personal, en especial, el joven Sebastián y el gran "Chepe" (concierge) por la excelente calidad humana y profesionalismo con el que tratan a sus huéspedes. Tienen alguna dificultad, acudan con ellos. Excelentes personas!!! Quieren disfrutar unas buenas vacaciones, este es el lugar ideal, quizás algunos lo consideren caro, pero créanme, vale cada centavo. Siempre saludos de Javi y Lety.

I have no words!! It all feels like a dream! The staff, the scenery, the amenities, cleanliness, EVERYTHING. I would give 10 stars if I could!

Our return to Grand Velas Riviera Nayarit was fabulous from the moment we stepped on the property. Greeted with cold towel, refreshing drink, complementary massage during checkin. Our bell hop escorted with our luggage to suite and provided tour suite amenities. Our concierge, Chepe met us next to verify preferred SPA and dinner reservations as well any additional requests. He also met us daily poolside to check on our stay and change any daily plans as desired. The pool is beautiful and service attendants and bar tenders work hard to ensure you are comfortable, full, and hydrated. All the restaurants offer plenty of choices and food is excellent along with the service. Five Star all inclusive hotel in Puerto Vallarta makes you feel welcome and special and is our go to vacation spot! We look forward to our next visit. Special thanks to Nadia, Ricardo, Jose, Jefe, Leonel and the rest of the pool and restaurant service teams!