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A Grand Velas Riviera Nayarit offers an incredible dining scene with several unique restaurants and bars throughout the resort. Reservations are required at our three upscale restaurants - Piaf, Lucca, Frida and Sen Lin - where you can enjoy globally-inspired cuisine and beautiful views. You do not need to make advanced reservations at our more casual eateries, including Azul, Koi Sports Bat or Selva del Mar. 
A The resort is designed to be a family-friendly destination. With the exception of the Piaf Restaurant and Koi Sport Bar, kids are welcome in all of our casual and gourmet restaurants, including Frida, Lucca, Sen Lin and Azul. You must be 18 years old and over to enter Koi or to order drinks at Aqua Bar. You must be 12 years old and over to enter Piaf.

Grand Velas Riviera Nayarit is the place to play in paradise in Puerto Vallarta. Enjoy swimming in the infinity pool and sandy beach on Banderas Bay. Hit the gym and take fitness classes, like yoga, Zumba and Pilates. Head to the Activity Desk for Puerto Vallarta adventures and tours. Our Activities Program offers snorkeling and kayaking, bike tours, and cooking classes. Guests can also enjoy beach volleyball, Bocce ball, tennis, ping pong, water aerobics, bingo, and dance classes.

The resort also features evening entertainment, live music in the open-air amphitheater, fiestas, DJs, karaoke, and theme nights that celebrate the spirit of Puerto Vallarta.

Designed for young vacationers, the Kids' Club offers daily beach and pool games, nature discovery and arts and crafts, and the Teens' Club offers a lounge for hanging out and playing video games and billiards. 


Yes. Kids are welcome. Grand Velas Riviera Nayarit is a family-friendly resort with daily activities for all ages. The resort offers kid-friendly restaurants, a Kids' Club with pool and beach games and arts and crafts, and a Teens' Club with a video game lounge and karaoke. 

Our tour agent is happy to arrange snorkeling and scuba diving adventures, whale watching and dolphin encounters, and bay cruises for your family and kids. Check the Daily Activities schedule for fun kid-friendly recreation, from bike tours to scuba clinics and Spanish classes.            


Yes, at an additional charge. Our resort offers transportation to and from the airport, as well as private VIP service. The service may be reserved with drinks and help with your luggage, and is perfect for families and groups of friends. Taxi service is also available.

The approximate driving time from the Puerto Vallarta International Airport (PVR) is 20 minutes with normal traffic. The airport is just 11.8 km, or 7.3 miles, from the resort.

A Sorry, Grand Velas Riviera Nayarit does not allow pets. Our passion is to deliver all-inclusive luxury that is beyond compare for every guest, and often that means being exclusive. Service animals are welcome. 
A Making reservations in advance is recommended since our seating capacity in the restaurants is limited
A The beaches surrounding Nuevo Vallarta has a fabulous beach, wide, clean, nice sand, soft waves depending the year. The hotels also put up flags when it is not safe to swim, or if there are jellyfish in the water.

Puerto Vallarta International Airport is located 11.8 kms or 7.3 miles away and is only a short 15-minute drive from Grand Velas Riviera Nayarit. You can take a taxi service to or from the resort, or call us in advance for VIP reservations that include to and from transport in a private suburban, drinks of your choice, luggage assistance, and a greeting sign with your name on it at the exit gate.

A Yes. Located in beautiful Nuevo Vallarta, Mexico, Grand Velas Riviera Nayarit is only a 25-minute drive from downtown Puerto Vallarta and El Malecón, where you'll find lively markets, restaurants, bars, shopping, and the city's natural and cultural landmarks. The resort offers VIP shuttle service for an additional fee and the concierge can arrange a taxi, private van, or rental car so it's easy to explore. 

Grand Velas Riviera Nayarit is located in Nuevo Vallarta, only 25 minutes from Downtown Puerto Vallarta. A resort community on Mexico's Pacific coast, Nuevo Vallarta is just north of Puerto Vallarta on Banderas Bay. Nuevo Vallarta is a breathtaking destination loved for championship golf courses, 3,000 slip marina, and 5 miles of white sandy beach.

Just off the coast, the Marieta Islands is a biodiverse sanctuary for dolphins, turtles and humpback whales, and an amazing place for scuba diving and snorkeling. Northwest is the village of Sayulita, known for its surfing culture. Allow our resort concierge to arrange for a taxi ride to Puerto Vallarta, or rent a car and spend the day exploring this beautiful coastline.


In general, there are two main seasons in Riviera Nayarit. The rainy season runs from May through mid-October. The dry season runs from mid-October through April. During the rainy season, guests can expect frequent heavy rain showers on most days, with showers typically in the late afternoon and lasting only a few hours. If you are visiting during the summer, afternoon showers cool down this 200-mile Pacific coastline, giving travelers a break from average temperatures of 90ºF. 

The best time of year to visit Puerto Vallarta and the Riviera Nayarit is between April and June when the weather is pleasant. During these months, the rain is scarce and there are fewer tourists and crowds. If you're interested in whale watching trips, the best time to see these amazing creatures is from January to March. 

A Grand Velas Riviera Nayarit offers a diversity of activities at the resort and a concierge to help you book Puerto Vallarta tours and adventures. You can book local excursions through our Activities Desk, including scuba diving and snorkeling tours, whale watching adventures, golf outings, bay cruises, boat trips to remote beaches and coves, and sightseeing tours to mountain villages.We also offer complimentary kayak, snorkel and boogie board rentals so you can explore the beautiful bay right from our beach.
A Being a hotel and commercial community, you can find several shopping centers in Nuevo Vallarta and Puerto Vallarta, such as Paradise Village (5 min), Plaza Marina (15 min), Galerías Vallarta (20 min), Plaza La Isla (25 min), Plaza Peninsula (25 min) and Plaza Caracol (25 min).
A Some of the favorite places among visitors and locals are: El Andariego, Café de olla, Las Adelitas, El Arrayán and Tacos Pepes. Local specialties as well as dishes from different regions of Mexico can be found in theses restaurants.
A Church of Guadalupe located in downtown Vallarta holds Mass at 8:00, 10:00, 12:00, 18:30, 19:30, 20:30 hrs. every day of the week.
A Absolutely. San José Obrero Parish holds Mass every Sunday at 8:00, 10:30, 13:00, 19:30 and 21:00 hrs.
A Birth season takes often place between August and December and different turtle camps offer the opportunity to be spectators of their liberation. Bahía del Sol beach, at just 3 minutes walk from the resort, organizes this activity at 18:00 hrs. Average cost $35 pesos per person. Please be sure to confirm schedules and availability with your Concierge.
A Hacienda Doña Engracia is the most traditional place within the region. Their history dates back to 1927 and it is located on the Las Palmas highway. Opens daily from 9:00 to 17:00 hrs.
A Different attractions and activities are available in the destination, such as swimming with dolphins, whale watching in season, snorkeling in virgin beaches, surfing and horseback riding.
A The Magical Town San Sebastian is a great local attraction. What used to be a mining town, today is a very important cultural and historical treasure. Talpa de Allende, -a Magical Town as well- is a must-see when visiting the surroundings. Parishes, temples and chapels are an architectural reference of the seventeenth and eighteenth centuries.
A Jalisco and Nayarit are dotted with beaches everywhere. The most charming and close to the resort are:
Sayulita, this picturesque village by the sea has been included in the Magic Towns list and it is located 45 minutes from the resort. The relaxed style and sidewalk cafes combine with the artistic display of galleries and graffiti. Sayulita is known among surfers for the challenging waves found in this spot.
Bucerías is located 18 minutes away from the resort. This coastal town offers water sports such as sailing, jet ski or kayak, as well as local cuisine restaurants and art corners.
To discover the natural beauty of this privileged destination, the most recommended beaches are Punta de Mita and Punta Negra (40 min), Mismaloya (1 hr) as well as Las Ánimas and Quimixto (1 hr 15 min).
A Puerto Vallarta's center has a nice number of arts and crafts in display; art objects, galleries and jewelries can be found almost in every corner. The island at Cuale River and the Flea Market are other great places to find authentic silver.
A The shortest route is taking Tepic-Puerto Vallarta highway. Urban buses make stop just in front of the resort; taxis are also available upon request as well as private taxis. Or you can request an Uber or rent a car at the car rental desk located in the lobby.
A Jalisco and Nayarit states feature great art and folklore, and markets offer beautiful items everywhere. The nearest places are Bucerías (18 min), Río Cuale and Viejo Vallarta (30 min).
A Tourists' safety is very important for Riviera Nayarit and Puerto Vallarta's authorities. Strolling the streets is very safe and locals are generally very friendly and hospitable.
A Transportation within Puerto Vallarta - Riviera Nayarit area is very safe. A Bellboy can call a public taxi upon request, or private transportation service can be arranged by your Concierge, at a cost of $ 45 per hour.
A Puerto Vallarta - Riviera Nayarit is a golf destination par excellence. Best courses are at a short distance from the resort:
El Tigre (8 min), Flamingos (13 min), Marina Vallarta (20 min) and Vista Vallarta (28 min).
A Puerto Vallarta is a beautiful year-round destination, boasting an average of 300 sunny days per year. The "high season" in Puerto Vallarta is from October to May with average daily temperatures reaching around 86°F (30°C). Puerto Vallarta has a typical tropical rainy season from July to November but some travelers prefer the rainy season to take advantage of lower rates on flights and travel. If you're looking to catch a glimpse of the migrating humpback whales, you'll want to visit between December and March.
A If you enjoy the warm, tropical weather and don't mind occasional rain, June and July can be a great time to visit Puerto Vallarta. The weather in the summer can reach 90°F (32°C) in the day with refreshing showers typically in the night and early morning hours. Another advantage to travelling to Puerto Vallarta in the summer months is to escape the crowds and enjoy the beaches.
A Puerto Vallarta is a warm all year round mainly consisting of two primary seasons: The rainy season from July to November, and the dry season from December to May. During the rainy season, temperatures can soar to 90°F (32°C) during the day and can bring tropical showers later in the day and throughout the evening. In the dry season, it's unlikely to encounter a rainy day for months at time, the humidity levels drop and its common to feel a cool, tropical breeze.

The beaches in Puerto Vallarta are calm and the water is warm, you'll want to get in and stay a while! Protected within the the limits of one of the largest bays in the world, the beaches in Banderas Bay are ideal for swimming, snorkeling, scuba diving and many other watersports and activities. There are some rock-reef beaches, but for the most part, the beaches are soft-sand stretches of beach paradise.

A Puerto Vallarta translates to mean, "Vallarta Port" and it's one of Mexico's many Cruise Ship Ports. The Port was named after Ignacio Vallarta, a former governor of the Mexican state of Jalisco where Puerto Vallarta resides.
A Puerto Vallarta offers many things to do for free. From its historical downtown area to the famous Malecon boardwalk to Los Muertos Beach and the Pier, you can stroll for hours taking in the culture, pre-colonial architecture, open-air art walk, the front-row seat to the gorgeous sunsets and even a daily pirate ship fireworks show - all the views are free! You can also visit the Our Lady Guadalupe Church and the Rio Cuale Museum.
A Many tourists and travelers living in other parts of Mexico drive to Puerto Vallarta. It's only about a 6-hour drive from the beach town of Mazatlan, or about 8 hours from the northern border. If traveling from Phoenix, Arizona add about 3 hours. You'll pass the town of Tepic on Highway 200 as well as Guadalajara before reaching Punta Mita, Nuevo Vallarta, and finally Puerto Vallarta. Highway 200 is two lane until you get close to Vallarta, and you will share this steep road with many buses and trucks. Drive carefully on the winding roads, be alert to changing traffic conditions and enjoy the countryside as well as the beautiful mountainous terrain on the way.
A As a former fishing village, Puerto Vallarta has always been known for its fresh seafood and ceviche. For those who don't know about this Latin American delicacy, ceviche is a seafood dish made from fresh raw fish, shrimp or a mixture of seafood, cured in citrus juices and spiced with chilis, onions, salt and cilantro served on a hard tostada. The best restaurants to find delicious ceviche in Puerto Vallarta are 8 Tostadas, Cevicheria El Guero, and LAMARA. Probably the most recognizable ceviche restaurant in Puerto Vallarta is 8 Tostadas. You can find numerous locations of 8 Tostadas all over Puerto Vallarta and Nuevo Vallarta. Each location has an open-air, local feel with mouth-watering ceviche creations served fresh daily. Cevicheria El Guero is also among the top-rated ceviche restaurants in PV. Cevicheria El Guero is located in the downtown Romantic Zone, just a few blocks from the Malecon and the ocean, and it's a favorite among locals and tourists alike. LAMARA is located in Centro just down the street from the HSBC bank and is a more funky atmosphere with vegan options as well as delicious, gourmet ceviche. The ceviche at LAMARA is innovative and unique — definitely worth trying for those who love ceviche.
A The best resorts to stay in Puerto Vallarta are Velas Vallarta and Casa Velas in Marina Vallarta. Member of the Small Luxury Hotels of the World and rated four stars by the Forbes Travel Guide, Casa Velas is an adults-only all-inclusive resort with an estate-like feel situated alongside the fairways of the Marina Vallarta golf course and only minutes from the beach. Velas Vallarta is located nearby with over 10 acres of beachfront bliss as well as 3 large swimming pools, a cascading waterfall, and variety of activities for all ages that makes Velas Vallarta perfect for the entire family.

If you're planning to stay in Nuevo Vallarta, the best place to stay is Grand Velas Riviera Nayarit. Grand Velas is the recipient of the Condé Nast "Most Excellent Spa Hotel" award for its famous SE Spa. It's oceanfront location on a stretch of gorgeous, soft-sand beach is a paradise location for a beach getaway in Mexico!
A Puerto Vallarta is a foodie paradise! Long famous for its local and international cuisine, some of the most famous local restaurants include: La Palapa (made famous by Richard Burton and Elizabeth Taylor), Vista Grill, La Leche, Cafe de Artistes for authentic French cuisine, and Sonora Sur. There are expats from all over the world living in Puerto Vallarta and so our town enjoys authentic gourmet cuisine from all over the world, not to mention the delicious Mexican food.
A Puerto Vallarta is one of the best places in Mexico to enjoy a vacation full of fun in the sun. With more than 300 sunny days per year, and a variety of unique activities and eco-tours to enjoy, it's hard not to love this tropical paradise.
A August is in the middle of the tropical rainy season (June - October) in Puerto Vallarta. Despite it being summertime, the hours of sunshine are shorter than the rest of the year and days are characterised by short, tropical showers and varied hot temperatures reaching as high as 95F°.
A The temperatures are similar to June. The city is quieter as this is considered low season, so it's a great time to check out the cultural attractions.
A The international airport in Puerto Vallarta - airport code (PVR) is centrally located, situated between the cultural downtown area of Old Town and "Centro" in Puerto Vallarta and the more modern hotel zone in Nuevo Vallarta and Riviera Nayarit. It takes approximately 5-10 minutes to reach most hotels from the airport in Puerto Vallarta.
A This is an easy answer! Puerto Vallarta gives tourists something different - authentic Mexico with a friendly flair! It also has a cultural charm that can sometimes get lost in the rush of other touristic destinations in Mexico. In addition to being famous for its soft-sand beaches, Puerto Vallarta also offers many fun activities and eco-tours for all ages and activity levels such as boating, fishing, ziplining, cultural tours and don't forget, the excellent Mexican cuisine!
A Puerto Vallarta offers a variety of fun things to do for every taste and activity level. From water activities such as sailing, snorkeling, scuba diving, surfing and whale watching in winter months - to ziplining, atv tours, hiking, mountain biking and rock climbing for the adventure seekers. There are so many fun things to do for the entire family.
A There are so many fun family activities that it is hard to recommend just one. From beachcombing in Nuevo Vallarta to strolling along the malecon or taking a zip line tour made just for kids, you're sure to find an abundance of family fun when you visit Puerto Vallarta.
A Puerto Vallarta is a resort beach town located on the Pacific West Coast in the state of Jalisco, Mexico. It's known for its gorgeous beaches, delectable international cuisine, breathtaking sunsets, water sports, eco-tours and vibrant nightlife.
A Old Town Puerto Vallarta, also known as the "Romantic Zone" is located on the south side of the Rio Cuale River, between the Malecon boardwalk and Conchas Chinas. Old Town is home to a concentration of more restaurants and boutiques than anywhere else in Puerto Vallarta.
A Spring Break in Puerto Vallarta is a popular time, not only for the college break in the United States but also for the coinciding Easter holiday and religious festivities of the Mexican culture. As Spring Break dates vary in the weeks of March and early April based on the school in the United States. Mexicans celebrate "Semana Santa" or Holy Week and Easter as their main holidays in the first weeks of April.
A July is part of the typical rainy season in Puerto Vallarta. The temperatures are similar to June, but there is a considerable increase in rainfall throughout the month. The city is quieter as this is considered low season, so it's a great time to check out the cultural attractions and avoid the crowds.
A Even though it's still winter in February, the temperatures are very warm in Puerto Vallarta. PV is known for having pleasant weather all year and creates the perfect place for a winter beach break to escape the cold of the northern areas. Average daily temperatures are between 60°-80°F.
A August is in the middle of the tropical rainy season (June - October) in Puerto Vallarta. Despite it being summertime, the hours of sunshine are shorter than the rest of the year and days are characterised by short, tropical showers and varied hot temperatures reaching as high as 95F°.
A Puerto Vallarta, begins to heat up in March as the city heads into summer. The temperatures average 65°-86°F and the days begin to stretch longer, great for an end-of-winter vacation with beautiful beaches, non-stop sunshine, and plenty of exciting things to do!
A The weather in Puerto Vallarta in December is beautiful for travelers from colder climates. Daily temperatures range from 60° - 80°F, and have mostly heavy cloud cover. There is on average 1 day of rain since it is outside of the tropical rainy season. The evenings get cool, so we recommend packing a light jacket or sweater to wear after the sun sets.
A Puerto Vallarta is one of Mexico's top destinations for scuba diving. Banderas Bay has a well deserved reputation as one of the best places in the world to dive thanks to the abundance of marine life, calid waters, and pacific corals. With more than 10 unique dive sites, it's perfect for both seasoned and beginner divers. Some of these sites include: Los Arcos National Park, Marietas Islands, Los Anegados, El Morro, El Sequel, Colomitas, and El Chimo.
A Most luxury restaurants demand a formal dress code to perfectly blend with the superb cuisine, stylish decor, and glamourous atmosphere.
A Dinner reservations can be made every day, before and during your stay. You can also reserve a table with your Personal Concierge the same day before 3 p.m.
A Certainly! Our tables can accommodate up to 10 guests.
A Because an elegant dress code reflects glamour and perfectly pairs with the superb cuisine delicacies served at our dining spots such as Piaf and Lucca restaurants.
A Absolutely! For security reasons, there is a qualified lifeguard by the Grand Velas Riviera Nayarit beach area.
A Sure, there is a lifeguard in the beach area that is responsible for the safety of people.
A Grand Velas Riviera Nayarit does not offer Uber service, but there is comfortable air-conditioned transportation available in the resort.
A Given that there is not a specific calendar for the mariachi performance, we highly recommend to contact your travel specialist or Personal Concierge first.
A The Kids' Club is open from 9:00 a.m. to 11:00 p.m
A The minimum age to kayak at Grand Velas Riviera Nayarit is 18 years old.
A The bike tour lasts 45 - 60 minutes.
A There is an arts and crafts market just outside the resort where you can buy your souvenirs.
A The most popular beaches to do surfing are Playa Platanitos, Santa Cruz de Miramar, Punta Mita, San Pancho, and Sayulita.
A Located a few minutes from the Puerto Vallarta international airport, Riviera Nayarit is a beach destination that stretches along the Pacific coast, from Nuevo Vallarta to Boca de Teacapán.
A The distance between Puerto Vallarta and Riviera Nayarit is about 15 minutes (11 km).
A The distance between the Puerto Vallarta international airport and Riviera Nayarit is 5 km.
A Both beach destinations are part of the Banderas Bay, which is divided by two Mexican states: Jalisco and Nayarit. Puerto Vallarta is located in Jalisco and Riviera Nayarit is in the state of Nayarit.
A Puerto Vallarta airport is located 5 km from Riviera Nayarit.
A Nestled between the Pacific ocean and the Western Sierra Madre mountains, Riviera Nayarit is a stunning treasure located in the Mexican state of Nayarit.
A The distance between Nuevo Vallarta and the Puerto Vallarta airport is 13 km.
A It depends on your preferences. Nuevo Vallarta is a fairly new resort destination while Puerto Vallarta still retains some of the Mexico's small city charm and culture.
A Safety is one of the main Nuevo Vallarta features. As a prestigious tourist town, this destination is known for being one of the safest places in Mexico.
A There are many things to do and see in Puerto Vallarta. Take a walk in the Malecón and nearby streets, join a food tour, watch how the sun sets above the ocean, soak up the sun on the beach, take part in a tequila tour, explore the Cuale River flea market, and marvel at San Pancho.
A Riviera Nayarit is a popular resort and beach town that offers plenty of activities and breathtaking natural landscapes.
A This tropical wonder is famous for its beautiful golden beaches, impressive views of the Sierra Madre mountains, abundant vegetation, exciting eco-tours, extraordinary animal species, and the enchanting beauty of the Banderas Bay.
A Yes, Nuevo Vallarta is located in the state of Nayarit, Mexico.
A As part of the Banderas Bay, Nuevo Vallarta is a relaxing resort town located in Riviera Nayarit, 20 minutes from the Puerto Vallarta international airport.
A Located 20 minutes from the Puerto Vallarta international airport, Nuevo Vallarta is a tourist destination situated in Bahía de Banderas, in the state of Nayarit.
A Nuevo Vallarta is a tropical wonder built up with wonderful resorts and condo complexes. It features many beach restaurants, bars, shops, an enchanting church, and a flea market.
A Nuevo Vallarta is a prestigious beach destination in the state of Nayarit, Mexico. Located just 25 minutes from Puerto Vallarta, this coastal treasure is a three mile long strip of golden beach lined with upscale resorts, restaurants, and shops.
A Nuevo Vallarta is located in the Mexican state of Nayarit.
A There are incredible things to do in Nuevo Vallarta. Delight in a tequila tasting, explore colorful Sayulita, enjoy a snorkeling experience at the Marietas islands, take a Mexican food tour, and go surfing in San Pancho.
A Nuevo Vallarta time zone is Central Standard Time (CST).
A Nuevo Vallarta is an up and coming beach retreat with soft sandy beaches, a luxurious strip with All-Inclusive hotels, and a relaxing atmosphere.
A Nuevo Vallarta is one if the safest places in Mexico. As this popular beach destination is free of travel warnings, you can enjoy all the tropical wonders without feeling anxious about safety.
A Definitely! Nuevo Vallarta features a scenic swimmable beach. As the water temperature is usually quite pleasant, specially in the late afternoon, it's perfect for families traveling with children.
A Absolutely! The Nuevo Vallarta's beaches are shallow, warm, and gentle, making them perfect for families with small children.
A There are plenty of things to see and do in Nuevo Vallarta! Enjoy a Spa treatment, explore the picturesque Sayulita, enjoy authentic Mexican food in Punta Mita, watch how the sun sets over the beach, take a tour to the Sierra Madre Mountains, and enjoy a whale watching excursion.
A Nuevo Vallarta is located in the Mexican state of Nayarit, right next to Puerto Vallarta.
A Riviera Nayarit boasts amazing family hotels. We highly recommend Four Seasons Punta Mita, which features a unique program for children; The St. Regis Punta Mita, offering excursions for all ages; and Grand Velas Riviera Nayarit, awarded as one of the 22 Family Vacation Destinations with Activities for All Ages by The Oprah Magazine.
A Definitely, this beach is safe for children and adults. For example, the Grand Velas Riviera Nayarit beach has the Blue Flag Recognition Award, which recognizes the sustainable development of beaches and marinas regarding water quality, education, and security among many services.
A Located just 15 minutes from Marina Vallarta, 25 minutes from El Malecón, and 15 minutes from the international airport, Grand Velas Riviera Nayarit is a Puerto Vallarta beach resort nestled on the northern edge of the Banderas Bay, surrounded by the imposing Sierra Madre Mountains.
A Most resorts and hotels in Riviera Nayarit restarted their operations on mid-June. Grand Velas Riviera Nayarit started welcoming guests again on June 15, 2020.
A Absolutely! This top beach destination in Mexico welcomes visitors taking care of their health and safety with strict measures and protocols that provide safe trip environments. Please be sure to review the reopening travel policies of your country of origin.
A Starting June 15 most resorts and hotels in Riviera Nayarit reopened their doors once again. Grand Velas Riviera Nayarit is among them, welcoming guests starting mid-June.
A The Riviera Nayarit destination has been granted the "Safe Travels" stamp by the World Travel and Tourism Council (WTTC). This distinction aims to provide travelers with safe environments by following the highest standards and hygiene safety protocols so that you can plan a carefree travel.
A The World Travel and Tourism Council (WTTC) has granted Riviera Nayarit the "Safe Travels" stamp, ensuring safe environments at this destination by following the highest standards and hygiene safety protocols.
A We suggest that you look for the "Safe Travels" Stamp issued by the World Travel and Tourism Council (WTTC). This distinction aims to provide safe environments for travelers around the world. Grand Velas Riviera Nayarit is a proud holder of the stamp, ensuring the highest hygiene standards and protocols to face Covid-19 are being implemented for you to travel with confidence.
A Following the directions and suggestions of the government, most hotels and resorts have been certified to protect guests from Covid-19 in Riviera Nayarit. Exhaustive training on the protocols have been undertaken by hotels to ensure the safety and security of our visitors. We strongly suggest you look for the "Safe Travels" Stamp which grants the bearers the acknowledgement that highest standards and protocols are being implemented. Grand Velas Riviera Nayarit is a proud holder of this stamp.
A Yes. The Riviera Nayarit destination has received the global safety stamp of approval from the World Travel and Tourism Council. The distinction is delivered only to those destinations which comply with the "Safe Travels" protocols, based on the standards of the World Health Organization (WHO) and the Centers for Disease Prevention (CDC).
A Riviera Nayarit has acquired strict protocols to prevent Covid-19 contagions: increment of frequency in cleaning of high-contact surfaces; sanitization of work araas at the beginning and end of each shift; staff members will wear protective equipment at all times. All these measures are followed in Grand Velas Riviera Nayarit: suites will bear a 100% sanitized seal on the door. The use of the elevators, restaurants, and common areas will follow physical distancing protocols. We carry out exhaustive procedures in accordance to guidelines dictated by the World Health Organization and the Ministry of Tourism, as well as the Ministry of Labor and Mexican Social Security Institute.
A Hotels and resorts located in Riviera Nayarit have been certified in matter of health and safety by the Mexican Social Security Institute (IMSS). The implementation of strict protocols has been supervised by the government to ensure every measure is followed. Added to this measures, Riviera Nayarit has been granted with the Safe Travels stamp, issued by the World Travel and Tourism Council (WTTC).
A Yes, we have a kids club available to kids aged 4-12 that is open daily 9AM to 10:45PM
A Yes. In addition to the suites, Grand Velas Riviera Nayarit has wheelchairs, crutches, and canes; electric wheelchairs and scooters can be provided at an additional charge. The restaurants and bars have access ramps and the pool has rails at an average height. The staff is trained to provide assistance to guests who would like to access the beach.
A There are four wheelchair-accessible suites with king beds. The suites have a 35-inch main entrance, 38-inch shower entrance, 35-inch toilet entrance and 36-inch bathroom entrance.

Check-in time is 3:00 p.m. Access to suites before this time is subject to availability, however guests do have access to the pools and restaurants. Check-out time is 12:00 p.m.

Late check-out is subject to availability. If you require a late check-out, it can be arranged through your Personal Concierge.

A Grand Velas Riviera Nayarit has three pools. Two are heated during the winter, from December to February, and is maintained at a temperature of 30° to 31° C | 86° to 88° F.
A At Grand Velas you'll be able to comfortably use the elevators on both sides of the building, and use the wheelchair ramps for your convenience. The ground floor has also has accessible suites.
A As part of the All-Inclusive concept, guests enjoy of complimentary access to Wi-Fi and use of computers at resort's Business Center -open 24 hours.
Services such as shipment, printing and scanning are available at an additional cost.
A The resort is considered smoke-free, however we do have open areas for smoking.
A Our Pool Concierge will help you find a place to relax by the pool or on the beach.
A We offer a range of items for pampering babies. These items are listed on our website. Diapers have an additional charge, and can be purchased from the boutique or ordered from a local store.
A We have a tennis court and equipment available from 8:00 a.m. to 8:00 p.m. Reservations are required
A The resort offers a dental kit upon arrival, which contains a 6.5 ml toothbrush and toothpaste. Sunblock is provided in the pool area during certain hours. Also, our boutique offers a range of toiletries at an additional charge.
A Services that have an additional charge include transportation from the airport, ATM machine, audiovisual equipment, meeting rooms, Spa and Beauty Salon services, Boutique and gift shop, Business Center, 24-hour medical services, laundry and dry cleaning, high-speed internet, event services, babysitting, taxis, surf boards, stand-up paddle boards and catering services.
A Grand Velas Riviera Nayarit is a resort for all ages, however we do have areas just for adults, such as the jacuzzis for ages 18 and over, open from 10:00 a.m to 8.00 p.m. Restaurant Piaf is also limited to guests ages 12 and over.
A The All Inclusive does not include the Spa facilities or services. The cost of the Water Ceremony is $50 USD per person.

If you are a guest of Grand Velas Riviera Nayarit and you wish to bring a guest to the resort, you will need to purchase a Day Pass to allow your guest to use all facilities and enjoy all the benefits of the All Inclusive. Day Passes are valid from 9:00 a.m. to 6:00 p.m. and are subject to availability.

Please inquire with your Personal Concierge about Day Pass availability and policies for the specialty restaurants if you wish to invite a guest to dinner.

A As a guest of the resort you are provided with internet access at no additional charge, with a speed of 10 MBps per device.
A Yes. Our All Inclusive covers all amenities in your suite, such as snacks and drinks in the mini bar, which are restocked daily.
A Grand Velas Riviera Nayarit has certified, experienced babysitters available 24 hours a day. This service is offered at an additional charge and may be scheduled with your Personal Concierge, at least three hours in advance.
A During your stay at the resort you may enjoy your choice of 8 different types of pillows ranging from very soft to very firm.
A Grand Velas Riviera Nayarit has Elegancia Textil-brand pillows and Beautyrest mattresses.
A The ‘Mago', or magician statue at the entrance was created by the artist Alejandro Colunga, with the phrase ‘Aqui empieza la mágia', or ‘the magic begins here'. It is your welcome to the Grand Velas experience.
A Grand Velas Riviera Nayarit works with one of the best car rental services, which is available in the lobby every day from 9:00 a.m. to 5:00 p.m. This service is offered at an additional charge and has the following requirements: minimum age 25 years, valid, current driver's license and credit card.
A Yes. If you desire same-day service please contact your Personal Concierge before 10:00 a.m. This service has an additional charge.
A The resort has a tour agency on site. Our staff can recommend the best activities according to your requests, in the Puerto Vallarta and Nuevo Vallarta areas.
A Grand Velas Riviera Nayarit offers 11 types of luxury suites: Three versions of Master Suites (pool-view, ocean-view and oceanfront view); two versions of Parlor Suites (pool-view and ocean-view), Governor Suite, Wellness Suite, Grand Class Suite, Family Suite, Two and Three-bedroom Family Residence and Presidential Suite.
A Our Wellness, Grand Class, Family, Family Residence and Presidential Suites all have outdoor jacuzzis located on the terrace.
A Of course. Our goal is to create unforgettable experiences for guests, which is why our sister properties can be enjoyed as well. Visits are subject to availability and do not include transportation.
A We have 4 specialty restaurants, Frida, with contemporary Mexican fare, Lucca, serving a combination of the Pacific and Mediterranean (Italy), Piaf with haute French cuisine, and the new Sen Line, with Asian fusion cuisine.
A You can make dinner reservations from the moment you reserve your stay at Grand Velas Riviera Nayarit. Our concierge department will be glad to take down your information and send you your restaurant reservations, as well as general information for you to confirm upon arrival.
A Elegant casual attire is required, (Shorts, shirts, tank tops, sneakers and sandals are not allowed).
A Our staff is well-trained to work with any food restriction or allergies you may have. In order to serve you better, we ask that you kindly provide us with your dietary requirements. Each restaurant offers options according to your needs and will modify any dish if necessary to provide our you with the best culinary experience.
A We do not have kosher food at the resort, however, we work with a company that is certified in kosher proteins and products. Guests are able to order and pay directly on their website. We'll receive the protein and prepare it at no additional cost.
A All of the restaurants on the property offer various options for guests with special dietary requirements. We also offer the opportunity to meet with our Executive Chef so you can learn more about the options we have available.
A There is a 10-minute maximum grace period as seatings are every half hour
A This is for our internal accounting control.
A Due to the quality of the temperatures and culinary experience of each dish, we are unable to provide room service from our specialty restaurants.
A Grand Velas Riviera Nayarit is designed to offer a great family experience. Children are welcome at most of our restaurants including specialty restaurants such as Frida and Lucca. Piaf allows guest 12 years or older and Koi Bar allows access to guests 18 years or older. Also, our Aqua Bar provides alcoholic beverages to adults only.
A Grand Velas Riviera Nayarit offers a wide selection of restaurants and bars with extraordinary culinary experiences. Restaurant Azul and Selva del Mar restaurants, as well as the Koi bar and Aqua Bar, do not require reservations. For our specialty restaurants (Piaf, Lucca, Frida and Sen Lin) we suggest you make reservations in advance with your concierge.
A We recommend that you make a reservation in advance to ensure a table at our specialty restaurants.
A Your all-inclusive package at Grand Velas Riviera Nayarit includes access to all our restaurants, the Koi Bar, and Aqua Bar located in the infinity pool, as well as Suite Service and your daily-stocked minibar. Savor creative cuisine order your favorite drink while watching the game, and stay refreshed while sunbathing at the beach or pool. Our luxury All-Inclusive concept includes everything, to make your stay unforgettable. We can also help you plan extra-special experiences at an additional charge, such as a romantic dinner on the beach.
A Cooking classes take place once a week, and feature a Mexican dish.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A Our resort has a Kids' Club for kids ages 4-12 and provides daily activities such as crafts, video games, and movies. Service hours are from 9:00 a.m. to 11:00 p.m. For teenagers 13 years or older, we have a Teens' Club, which is open from 3:00 p.m. to 11:00 p.m.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A Our resort operates the same all year round. This includes the Kids' Club and Teens' Club which remain open regardless of the hotel's occupancy.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A The Kids' Club and Teens' Club have disco and karaoke nights; On some days of the week, we have evening shows for the whole family. Consult with your personal Concierge for more details about the activities.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A Our gym has state-of-the-art equipment such as cardiovascular stations with treadmills, stair climbers, elliptical and stationary bicycles, resistance equipment and weight training machines. We also have trainers who offer yoga, pilates and Zumba classes, and who also offer personal training at an additional charge.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A We have activities in the gym as well as at the pool and beach, which include stretching, beach volleyball, water aerobics, water polo, and tournaments. All are provided with the guidance of our activities staff.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A We have family evening shows, in different venues according to the weather. Ask your personal Concierge for the shows of the week.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A Most of the activities at Grand Velas Riviera Nayarit are family-friendly, however, Petanque and Blackjack are exclusively for adults.
We suggest to confirm your registration for this activity with your personal Concierge upon arrival.
A We have beautiful gardens and terraces, as well as indoor venues for events of the highest quality. For more information and to see the photo gallery of our event facilities, visit our website: www.velasmeetingsmexico.com.
A You'll have countless benefits; starting with the personalized service of our event coordinators, who will make the organization of your event a pleasant experience from the very beginning.
A It varies depending on the group and its necessities. Feel free to request a custom quote. Rest assured that we have a wide variety of options to suit your budget and needs. We welcome you to consult with us and share your ideas at this link: https://velasmeetingsmexico.com/request-for-proposal/.
A Yes, at an additional cost. We make sure you don't have to worry about transportation. Your coordinator will arrange your service according to your budget and group size.
A Yes. The decoration we offer is standard for events carried out in outdoor areas and indoor venues. Also, you can quote any additional or special decoration for your event with your coordinators. We work with the best event decorators in the area!
A Yes. We have the best A/V services, provided by professional production company CELTREV.
A For outdoor areas, we have a garden that with capacity for up to 500 people. Our Convention Center has a capacity of 320 people for a formal event. Visit our website to learn more about the locations and capacities of each venue at: www.velasmeetingsmexico.com.
A It is important to remember that we have high season months in terms of group occupancy. We invite you to contact us to explore the best options available. Visit: https://velasmeetingsmexico.com/request-for-proposal/.