Reviews

Grand Velas is AMAZING! We had an incredible time and met some amazing people. Thank you to Perla, our concierge, for all of your help throughout our trip. Manuel, Lionel, Gabriel and all of the other incredible wait staff at the pool were terrific. All of the restaurants were delicious, the service was impeccable and we couldn't have been happier. Ricardo and Ricardo at Azul were so sweet and wonderful with our kids. This resort is so accommodating for kids and ours had a wonderful time. I highly recommend the Grand Velas and hope to return soon!

Fun place to stay at.

We stayed at this resort in November 2025 and it was truly a five-star experience from start to finish. The rooms were absolutely immaculate, beautifully maintained, spacious, and incredibly comfortable. Housekeeping did an outstanding job every single day. The food was top notch. We genuinely enjoyed every restaurant on the property, but Frida was the most memorable for us. The flavours, presentation, and service were exceptional, definitely a highlight of the trip. Our kids absolutely loved the kids club. The staff there were so friendly, warm, and accommodating. It gave us peace of mind knowing they were having such a great time in good hands. The pool was fantastic. It was large, clean, and somehow never felt busy or crowded. A huge thank you to Nino (Super Nino) and Lionel, our poolside servers, who were attentive, fun, and made sure we were always taken care of. On the beach, Carlos did an excellent job organizing volleyball games and keeping everyone engaged. The beach itself was amazing. Very clean, with waves that were the perfect size for both kids and adults. And the sunsets were perfect. We also can’t say enough about our concierge, Ramon. He truly went above and beyond. When our daughter developed an ear infection from the ocean, Ramon arranged to have all the necessary medication delivered directly to our room within a couple of hours. That level of care and service meant so much to us. Overall, this resort exceeded every expectation. We would return in a heartbeat and highly recommend it to families and couples alike.